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Privacy Policy

Lodi Door SMS MARKETING POLICY

Effective Date: 4/30/2025

By submitting this form and signing up for texts, you consent to receive informational messages (such as updates related to services or appointment reminders) from Lodi Door at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency may vary. Reply STOP at any time to unsubscribe and no further messages will be sent. Reply HELP for help.

Lodi Door will be collecting opt-in verbally from their customers. Customers may opt in to receive messages either in person at our physical location or over a phone call. When a customer is registered for the first time, they are asked to provide their phone number, and staff is trained to ask if the customer would like to opt in to SMS-based notifications including billing reminders, appointment updates, dispatch notifications, and job completion surveys. Customers will be informed verbally that “Message and data rates may apply,” “Message frequency may vary,” and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties for marketing or promotional purposes.

At Lodi Door, we value your privacy and make every effort to respect your personal information and preferences. In line with this commitment, we have established the following policy for the use of our SMS service. Please review it carefully to understand how we collect, use, and manage your phone numbers.

TERMS & CONDITIONS FOR SMS

By submitting this form and signing up for texts, you consent to receive informational messages (such as updates related to services or appointment reminders) from Lodi Door at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency may vary. Reply STOP at any time to unsubscribe and no further messages will be sent. Reply HELP for help.

Lodi Door will be collecting opt-in verbally from their customers. Customers may opt in to receive messages either in person at our physical location or over a phone call. When a customer is registered for the first time, they are asked to provide their phone number, and staff is trained to ask if the customer would like to opt in to SMS-based notifications including billing reminders, appointment updates, dispatch notifications, and job completion surveys. Customers will be informed verbally that “Message and data rates may apply,” “Message frequency may vary,” and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties for marketing or promotional purposes.

COLLECTION OF PHONE NUMBERS

We collect your phone numbers only when you voluntarily provide them to us. This may happen during transactions, service inquiries, or when you sign up for updates or promotional messages.

USE OF PHONE NUMBERS FOR SMS

Your phone number is used to provide personalized service updates, appointment confirmations, promotional offers, and other relevant notifications related to our products and services. SMS messaging charges may apply, depending on your carrier. Your number will only be shared with our SMS provider and is subject to their privacy policy.

OPTING OUT OF MARKETING MESSAGES

To opt out of receiving SMS messages from Lodi Door, you may reply STOP to any message or contact us directly at (480) 568-2727.

PRIVACY OF PHONE NUMBERS

All texting opt-in information is confidential and not shared with third parties. Once you opt out, you will no longer receive SMS messages, and your number will not be sold or transferred to any other party.

CHANGES TO THIS POLICY

We may update this SMS policy from time to time. Any significant changes will be posted as a notice on our website.

Thank you for your cooperation. If you have any questions about this policy, feel free to contact us at (480) 568-2727.